"Mindset Transformation as a Catalyst for Responsive Governance: Insights from Zambia’s Public Service Change Management Framework" (2026) African Journal of Public Administration & Management, 32(1). موجود في: https://ajpam.aapam.org/index.php/ajpam/article/view/24 (تاريخ الوصول: 26 أغسطس 2026).