Mindset Transformation as a Catalyst for Responsive Governance: Insights from Zambia’s Public Service Change Management Framework. African Journal of Public Administration & Management, [S. l.], v. 32, n. 1, 2026. Disponível em: https://ajpam.aapam.org/index.php/ajpam/article/view/24. Acesso em: 26 aug. 2026.